Terms & Conditions

Last Updated: 10 September 2026

Welcome to mahabyrati.com. These Terms & Conditions govern your access to and use of this website and your purchase of products through the website.

By accessing this website or placing an order, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use this website.

1. About Us

This website is operated by:

Maha by Rati
Trading/Brand Name: Maha by Rati
Registered/Business Address: Mumbai, Maharashtra
Email: support@mahabyrati.com
Phone: +91 9076493111

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to the website or its systems
Interfere with website security or functionality
Copy, reproduce, modify, or distribute website content without permission
Use automated systems to misuse or disrupt the website
Provide false or misleading information while placing an order

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate.

However, minor variations in colour, appearance, packaging, or presentation may occur due to screen settings, photography, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during the purchase process wherever applicable.

We reserve the right to correct pricing errors.

If an order has been placed at an obviously incorrect price due to a technical or typographical error, we may cancel the order and issue an applicable refund.

5. Orders

Placing an order on the website constitutes a request to purchase the selected products.

An order may be subject to verification and acceptance.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Payment issues
Incorrect or incomplete customer information
Delivery restrictions
Other legitimate operational or legal reasons

If we cancel an order after payment has been received, the applicable amount will be refunded in accordance with our Return & Refund Policy.

6. Payments

Payments on the website are processed through Razorpay.

Available payment methods may include UPI, debit cards, credit cards, net banking, wallets, and other payment methods made available by Razorpay or the website at the time of checkout.

We do not store your complete card, UPI, or other payment instrument credentials on our website.

Payment processing is subject to the terms and policies of the relevant payment service provider.

7. Shipping and Delivery

Orders are shipped through Shiprocket and its associated courier partners.

Delivery timelines are estimates and may vary based on location, courier serviceability, weather, operational circumstances, and other factors.

Please refer to our Shipping Policy for detailed information.

8. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the applicable conditions described in that policy.

9. Intellectual Property

Unless otherwise stated, all content available on this website, including:

Logos
Brand names
Text
Product descriptions
Graphics
Photographs
Videos
Website design
Layout
Icons
Software
Other materials

is owned by or licensed to Maha by Rati and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

10. Third-Party Services

Our website may use third-party service providers, including payment gateways, logistics providers, analytics services, communication services, hosting providers, and other technology providers.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent policies, systems, downtime, or actions of third-party service providers, except to the extent required by applicable law.

11. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

Maintenance
Technical issues
Server problems
Security incidents
Network failures
Third-party service disruptions
Other circumstances beyond our reasonable control

12. Limitation of Liability

To the extent permitted by applicable law, Maha by Rati shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or purchase of products.

Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or restricted under applicable law.

13. Force Majeure

We shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, floods, fire, war, strikes, government restrictions, pandemics, transportation disruptions, internet or infrastructure failures, or other unforeseen events.

14. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, process, and protect personal information.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this website with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from or relating to the use of this website or purchase of products shall be subject to the jurisdiction of the competent courts at [City, State, India], unless otherwise required by applicable law.

17. Contact

For questions regarding these Terms & Conditions:

Maha by Rati
Trading/Brand Name: Maha by Rati
Registered/Business Address: Mumbai, Maharashtra
Email: support@mahabyrati.com
Phone: +91 9076493111